We will be happy to exchange or refund your purchase provided you return the merchandise unworn with tags attached within 30 days of your purchase (purchase date is noted as the registered delivery date from when you receive your shipment from UPS). We recommend trying your boots on a carpeted surface as to not create any wear marks if you need to return or exchange your purchase. If you purchase merchandise using a gift card, we will credit your gift card or reissue you a new gift card. If your return is made 30 days after your purchase, Saba’s will gladly exchange your merchandise or issue a gift card based on the current selling price.
To return or exchange your purchase, please place the boots in the original packaging with a note explaining the reason for the return as well as your contact information. Typical returns can take 3-5 days to process once the merchandise is received and fits into the criteria of our return policy. When the return is processed, the customer is immediately credited. Please be aware that some financial institutions are slow to report the refund on your credit or debit card.
We provide one free return shipment via UPS. In order to process your return and receive a UPS return shipping label, please contact our corporate office at 480-969-7122 and ask for the Web Returns department.
Please ship all returns to:
Saba’s Western Wear Attn: Web Returns
3270 N. Colorado Street
Chandler AZ 85225
We accept returns at our Saba’s retail locations as well.
If you bring your return to one of our retail locations, please make sure to bring your original receipt/invoice that you received for your order.